About Us

Driven by compassion

Connect Care is a transportation provider dedicated to serving vulnerable individuals, healthcare providers, educational institutions, and local authorities with safe, reliable, and person-centred services.

10,000+
Journeys
99.8%
On-Time
500+
Families
4.9/5
Rating

Our Mission

To provide safe, dependable, and compassionate transportation services that improve access to education, healthcare, and essential services for vulnerable individuals, while supporting local authorities, schools, and healthcare providers with professional, compliant, and high-quality transport solutions.

Our Vision

To be the most trusted transport provider in the UK, recognised for our unwavering commitment to safety, dignity, and person-centred care. We envision a future where every vulnerable individual has access to safe, reliable, and compassionate transportation.

Our Values

What drives us

Our values are the foundation of everything we do.

Safety First

Every decision prioritises the safety and wellbeing of the individuals we serve.

Compassion

We treat every passenger with dignity, respect, and genuine care.

Excellence

We continuously improve our services and training to exceed expectations.

Person-Centred

Every service is tailored to the unique needs of the individual.

Collaboration

We work closely with families, schools, and healthcare providers.

Reliability

Punctuality and consistency are at the heart of everything we do.

Our Journey

Founded — Established with Purpose

Connect Care was founded with a clear mission: to provide safe, dignified, and professional transport for those who need it most.

Growth — Expanding Services

We expanded our fleet and services to include SEND transport, WAV transportation, hospital transfers, and care home transport.

Today — Trusted Partner

Today, we are a trusted transport partner for local authorities, schools, healthcare providers, and families across the region.

Our Fleet

Purpose-built for safety and accessibility

Our fleet includes wheelchair accessible vehicles (WAVs) equipped with ramps, lifts, and wheelchair restraints, alongside comfortable minibuses for patient and school transport. Every vehicle is fully licensed, insured, and regularly maintained to the highest standards.

WAV interior with safety rails and wheelchair tracks Wheelchair ramp deployed
Fleet vehicle
Fleet vehicle side view Vehicle rear with ramp

Want to work with us?

Whether you need transport services or want to join our team, we would love to hear from you.